How do you add us to your Address Book, "Safe List", or "White List"?
You may have additional message filtering set up in your e-mail program. You can and should take steps here to ensure that you are whitelisting our address in your email client. That way, you reduce the likelihood of our mail being filtered to your junk folder.
To help guide you, here are examples of how you can whitelist our address in different email programs:
Mozilla Thunderbird
By default, Thunderbird will not mark our messages as junk if we are in your Address book.
Thunderbird users can check their settings at Tools > Junk Mail Controls:
To add us (customercare@cashnowforyourhome.com) to your address book, you should create a New Address Book Card under File > New...
Yahoo Mail (Old Version)
Yahoo users should create a filter to direct all messages from us to their inbox.
To do this, you:
- Click on the Options link on the right side of the page.
- Click the Filters link that appears to the right.
- Click the Add link.
- To the right of the from contains line, enter customercare@cashnowforyourhome.com and click Add Filter.
Yahoo Mail (New Version)
Users of the new Yahoo Mail should also create a filter.
Yahoo currently redirects you to the old Yahoo Mail interface to set up the filter, but in the future should integrate the Add Filter page directly into the new interface.
Hotmail
Hotmail uses a "Safe List" that you should add us to:
- Click the Options link on the right side of the interface.
- Choose Mail from the left side of the Options page.
- Click Junk E-Mail Protection.
- Click Safe List.
- Type customercare@cashnowforyourhome.com in the sender's email address box and click Add.
Windows Live Hotmail
Not surprisingly, Windows Live Hotmail works similarly to the old Hotmail:
- Click the Options link at right and choose More Options from the dropdown.
- Choose Allowed and Blocked Senders.
- Click Allowed Senders.
- Type customercare@cashnowforyourhome.com in the sender's email address and click Add to List.
GMail
GMail will automatically deliver mail from a user's Contacts list to the inbox.
To add a contact:
- Click the Contacts link at left.
- Near the top of the page click Create Contact.
- Enter the contact's name (Customer Care) and email address (customercare@cashnowforyourhome.com), and click Save.
AOL Webmail
AOL has a "Custom Sender List" that users can specify.
However, to use the Custom Sender List, users must choose to accept mail ONLY from their custom senders, or to reject mail ONLY from their custom senders.
So, you need to make sure you are set to receive mail from All Senders:
However, to use the Custom Sender List, users must choose to accept mail ONLY from their custom senders, or to reject mail ONLY from their custom senders.
So, you need to make sure you are set to receive mail from All Senders:
- Click the Settings link at the top of the page.
- Choose Spam Controls from the options at left.
- Under Additional Spam Filters click Control From Whom I Get Email.
- A popup appears - choose the first option (Allow mail from all senders).
- Click the green Save button.
